Job Details

email: info@therookandravenpub.com

Job Description

Job Summary:
We are seeking an experienced and dynamic individual to join our team as a Food Service Supervisor. The Food Service Supervisor will oversee the daily operations of our food service establishment, ensuring that high-quality food and excellent customer service are consistently provided to our patrons. This role requires strong leadership skills, a passion for hospitality, and a commitment to maintaining the highest standards of food safety and hygiene.

Responsibilities:

Supervise and coordinate the activities of food service staff, including servers, cooks, and kitchen helpers.
Ensure that all food preparation and service activities comply with health and safety regulations and standards.
Train and mentor new employees, providing guidance on food handling procedures, customer service protocols, and company policies.
Monitor food quality and presentation, addressing any issues promptly to maintain customer satisfaction.
Manage inventory levels and order supplies as needed to ensure adequate stock of food and beverages.
Schedule staff shifts and assign duties according to operational needs and budgetary constraints.
Handle customer inquiries, complaints, and feedback in a professional and courteous manner, resolving any issues to the satisfaction of the customer.
Maintain cleanliness and organization in all areas of the food service establishment, including dining areas, kitchens, and storage areas.
Implement cost-control measures to optimize efficiency and minimize waste.
Conduct regular inspections of equipment and facilities, arranging for repairs or maintenance as needed.