Job Details

Tim Hortons is a globally recognized quick-service restaurant chain that specializes in serving coffee, baked goods, and fast-food items. At our Tim Hortons restaurant, we are dedicated to providing our customers with a welcoming and comfortable dining experience, coupled with top-quality products and exceptional service. Our menu features a wide variety of freshly brewed coffees, including our signature Tim Hortons blend, along with an assortment of teas, specialty beverages, and delicious breakfast, lunch, and snack options.

Our restaurant is looking for a Food Service Supervisor to join our team to serve our growing roster of clients.

Title of the Position: Food Service Supervisor
Number of Positions Available: 1
Terms of Employment: This is a permanent and full-time position, 30 to 35 hours of work per week
Seasonal Position: No
Language of Work: English
Wage: $17.50 hourly
Vacation: 4%
Location of Work: 214-2277 Riverside Drive, Ottawa, ON K1H 7X6
Business Address: 582 Mariposa Avenue, Rockcliffe, ON, K1M 0S2

Contact Information: Please apply with a cover letter and resume to timhortonsriverside@gmail.com

Skill Requirements:
• Completion of secondary school is required.
• 1-2 years of experience in food preparation or service is required.

Job Description

• Supervise, coordinate and schedule the duties of staff
• Estimate and order food supplies required for the restaurant
• Maintain records of delivery, inventory, sales and food waste
• Train new staff in job duties and safety procedures
• Ensure all franchise standards of operation, policies and procedures are followed
• Ensure standards of hygiene are maintained and that the restaurant staff complies with health and safety regulations
• Oversee shortlisting of food packages and check daily updates
• Ensure high standards of customer service are maintained
• Handle customer complaints and queries