Job Details
Job Title: Reservations supervisor-Hotel
Term of employment: Full-time, Permanent
Hours per week: 40 hours per week
Vacancies: 01
Language at work: English
Hourly Wage: $29
Job Location: - 1850 Broadway Ave S, Williams Lake, BC V2G 5G8
Evenings and Weekends required for this position.
To expand our staff, we are looking for a committed and experienced front desk supervisor. It will be your duty as the front desk supervisor to supervise all front desk activities and guarantee outstanding visitor experiences. You will oversee a group of front desk employees, take care of reservations, respond to questions and grievances from visitors, and make sure that the check-in and check-out procedures run well.
• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Qualifications
Minimum 1 year to less than 2 years experience required
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Additional Skills and Abilities
Ability to thrive in fast-paced environment.
Ability to work under pressure.
Client focused and should be reliable.
Problem-solving skills
Please submit your resume and cover letter detailing your qualifications and relevant experience at hrkamloopsalpine@gmail.com
Job Description